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Data protection declaration for the Meet5 mobile app and the meet5.de website


We respect your privacy.

The operators of the MEET5 app are aware that the protection and careful handling of personal data of the user is very important.

GO CRUSH GMBH operates the MEET5 APP, (hereinafter only "MEET5") a platform on which users can get to know each other directly in real life during various activities. The minimum age for registration at MEET5 is 18 years.

This data protection declaration contains information about our data protection regulations and measures as well as the decisions you are entitled to within the scope of informational self-determination regarding the way in which your information is collected and used online. The collection of personal data takes place exclusively in accordance with the provisions of the data protection law of the Federal Republic of Germany and the European Union.

The users have the right and the duty, in accordance with these data protection regulations, to keep the information and data provided by them up-to-date, to edit, replace and / or change them. In principle, the user can do this at any time under his personal profile.

If you have any questions or concerns about this declaration, you should first contact GO CRUSH GmbH using the contact information provided at the end of this declaration.

The present data protection regulations apply from May 25, 2018.

1. Scope
2. Collection and use of personal data
3. Use of personal data
4. Transfer of personal data
5. Data protection for minors
6. Your choices and privacy settings

7. Your rights
8. Security of your personal information

9. Use of automatic data collection methods

10. How does the data deletion and the creation of backups work?

11. Changes to this statement

12. Declaration of Consent

13. Contact

1. Scope

This data protection declaration applies to all websites, mobile apps for devices with the iOS and Android operating systems and social media sites that are owned by GO CRUSH GmbH or wholly-owned subsidiaries of GO CRUSH GmbH.

There may be links to third-party websites on the MEET5 online presence. By clicking on these links you will leave MEET5. MEET5 has no influence or control over these websites or their data protection practices, which may differ from the practices of MEET5. By linking to third-party websites, MEET5 does not express any approval or support for the content contained therein. Personal data that you make available to these third-party providers or that are collected by them do not fall under the data protection declaration of MEET5. You are therefore advised to check the data protection regulations of third parties before providing you with personal data. MEET5 has no access to cookies or other functions that are used by third-party providers in connection with any advertising on the website and / or app.

2. Collection and use of personal data

For improvements to the benefit of the user, MEET5 collects and uses personal data. This is done with appropriate information and the consent of the data subjects as well as the submission of any necessary documents to the data protection authorities. The personal information you provide on these pages may include your name, gender, address, age, telephone number, email address, user ID, password, geolocations, photos (if uploaded by the user), dating preferences, restaurant category, hobbies and transaction information .

Connect functions from third-party providers such as Facebook Connect are optionally available for registering with MEET5. When registering via Connect functions from third-party providers, the user agrees to the respective terms and conditions of these third-party providers and also consents to certain data from the respective profiles of the user being transferred to the MEET5 database.

In addition to the information you have provided, information may be collected during your visits to the MEET5 app:

  • Application information :
    We collect information about your activity on MEET5, e.g. time of use, clicks, profile views, interactions with other users, length of stay in the app, etc.

  • Device information :
    Device ID, device type, app settings, application crash, advertising IDs, version and language, operating system, time zones

  • Miscellaneous :
    If you let us access your location, we will record your exact geolocation using GPS, Bluetooth and Wifi connection. Your geolocation can also be determined in the background, even if you are not using MEET5, if the permission you have given us expressly allows such collection. If you do not allow us to determine your geolocation, we cannot do it.

MEET5 uses common tools (see 10. Use of automatic data acquisition methods) for automatic data acquisition. These tools collect certain standard information that your smartphone sends to us. For certain emails sent by MEET5, MEET5 may also use some of these tools for automatic data collection. These tools collect information when you open the email or click on a link in the email. To collect information, MEET5 also uses commercially available sources that are considered reliable. Information obtained in this way may include your name, address, email address and demographic information. The information obtained from these commercial sources may be used in conjunction with the information MEET5 collects from your visits to MEET5 websites.

3. Use of personal data

The information collected helps MEET5 to offer visitors to the website a uniform and personalized experience and to continue to improve and optimize our product. Based on the information, MEET5 is able to

  • To enable you to participate in MEET5 meetings and to be able to understand your support requests.

  • Show you the best users for you for joint meetings. MEET5 can show you suitable users and recommend meetings to that effect.

  • to provide service and support

  • to prevent and combat fraud, objectionable content and unauthorized activity.

  • Keep you updated on new services and benefits

  • To comply with legal regulations

The legal basis for processing your data is as follows:

  • Provision of our services to you and fulfillment of the contract with you: So that you can use our service as promised and described in our terms and conditions.

  • Legitimate interest: We process the data to improve and optimize our product.

  • Consent: You can withdraw your consent to the data protection instruction at any time, but you will then no longer be able to use our service.

4. Transfer of personal data

Your data is mainly used to give you a good experience on the MEET5 mobile app. Personal data is primarily seen by other users so that they can interact with you via MEET5. We pass on some user data to service providers (such as Mailchimp for sending newsletters, Groove for support) because we need these services for business transactions.

The operator of MEET5 uses the services of third parties (hereinafter "partners") to enable and maintain the operation of the online services offered by MEET5 (e.g. hosting, customer support, e-mail providers). In certain cases, personal data must be received these partners are left. As far as possible, the operator of MEET5 will transmit this data in anonymized form. The partners of the operator of MEET5 are contractually obliged to treat personal data that they receive from the operator of MEET5 confidentially and to use it exclusively for the services requested by MEET5.

Your data may also be passed on to partners who support us in the distribution and marketing of our services. We are allowed to pass on limited information about you in illegible form (hashed) to advertising partners.

Before we hire a service provider or work with any partner, we go through a rigorous review process. All of our service providers and partners must agree to strict confidentiality obligations.

Except as described in this statement, MEET5 will not disclose your personal information to third parties without your express permission, unless for the following purposes:

  • in response to lawful requests for information from police or state authorities;

  • in compliance with laws, regulations, subpoenas or court orders;

  • to prevent fraud or to enforce or protect the rights and property of MEET5; or

  • to protect the personal safety of MEET5 employees.

Circumstances may arise, for strategic or other business reasons, in which MEET5 may decide to sell or purchase, merge or otherwise reorganize. Such a transaction may involve the disclosure of personal information to a prospective buyer or buyer or the receipt of such information by the seller. MEET5 is allowed to pass on your data in the event of a change of ownership / control.

5. Data protection for minors

MEET5 does not knowingly collect information from minors under the age of 18, and the MEET5 app is also not directed to minors under the age of 18. We encourage parents and guardians to take an active role in their children's online activities and interests to protect their children.

6. Your choices and privacy settings

MEET5 gives you the choice of whether you would like to receive a variety of product information. You can subscribe to certain product and service-specific information or general communications from MEET5.

You can make or change your choice of receiving subscribed or general communications at the time of data collection or by using one of the methods outlined in the following sections. This option does not apply to communications or notifications that are not primarily for advertising purposes. This includes notifications about contracts, support or other administrative or transaction-related information.
The email messages you receive from MEET5 are sent in accordance with this statement.

  • Automatic notifications
    Automatic notifications remind you of their meeting or inform you about invitations you have received. You can issue these mails as follows:
    - Click the “Unsubscribe” email link or follow the instructions in each communication to unsubscribe.
    - Go to the MEET5 APP and follow the instructions in the settings to cancel the subscription.
    - Write an email to support@meet5.de . Include your name, email address and relevant specific information about the MEET5 subscriptions that you no longer wish to receive.

  • Subscribed communications (newsletter)
    Subscribed messages are, for example, e-mail newsletters etc. that you have expressly requested by accepting the terms and conditions or that you have consented to receive. If you no longer wish to receive such requested or subscribed communications, you can unsubscribe using one of the following methods:
    - Click the “unsubscribe” email link or follow the instructions in each communication to unsubscribe. Include your name, email address and relevant specific information about the MEET5 subscriptions that you no longer wish to receive.
    - Write an email to support@meet5.de.

  • General notices
    MEET5 uses push notifications to inform its users about events, products and services. This includes information about new products or special offers.

7. Your rights

MEET5 endeavors to ensure that the personal data stored is as correct as possible. To this end, MEET5 has implemented technologies, administrative procedures and guidelines. MEET5 enables individuals, to a reasonable extent, to have access to the personal data that they have made available to MEET5, as well as the possibility of checking this data and, if necessary, correcting it or requesting anonymization, blocking or deletion of this data. To protect your privacy and your security, we also take suitable measures to verify your identity - for example by asking for your birthday, entering a password and a user ID - before we allow access to your data. In order to view or change the personal information that you have provided to MEET5 directly, you can go to the MEET5 app on which you originally entered the information and change the data there and delete it if necessary.

You have the legal right to view and update your saved personal data.

  • Review of your data: Data protection rights give you the right to review personal data that we have stored about you. You can download a copy of your personal data by clicking here and logging in with your MEET5 credentials. If you do not have access data due to Facebook login, please write us a message from the email address stored in your profile, stating your name and date of birth.

  • Update your data. If you are of the opinion that the data that we have stored about you is incorrect or that we no longer have the right to use this data and request its correction or deletion or object to its processing, please delete your user account in the app or write an email to support@meet5.de from the email address you used to register with us.

To protect your data, we can request proof of identity before we send you the data.

8. Security of your personal information

It is important for the operator of MEET5 to prevent unauthorized or unauthorized access to the personal data processed by the operator of MEET5. For this purpose, the operator of MEET5 uses certain technologies and technical protective measures. The transmission and collection of personal data takes place via SSL (Secure Sockets Layer) encryption. The systems used by the operator of MEET5 are secured with the help of firewalls, among other things.

However, we do not promise that your personal information will always be kept secure, nor should you expect it to be.

If you suspect that your data is no longer secure, please notify us immediately at: support@meet5.de .

9. Use of automatic data collection methods

During the use of all online services of MEET5, information may be collected through certain automatic data collection methods, such as cookies and other common mechanisms. This includes, among other things, browser-specific data as well as data that reflect the usage behavior in the MEET5 APP. This data is collected by MEET5 for analysis and improvement purposes, among other things. If MEET5 collects personal data in this way, this is done on the basis of the statutory provision.

  • Session data of the MEET5 APP

  • Cookies / use of cookie data

  • Session cookies: When visiting the MEET5 website, data is temporarily stored in the user's browser, which is deleted when the browser is exited.

  • Mobile cookies: Cookies can also be used when using MEET5 via a mobile web browser.

The MEET5 website and app uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses "cookies" and session files that are stored on your computer or smartphone and that enable your use of the website to be analyzed. The information generated by the cookie or session files about your use of this website (including your IP address in anonymised form) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate the use of the website or app, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you agree to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

MEET5 uses Facebook Analytics for Apps, an analysis service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Facebook Analytics for apps enables the operator of MEET5 to analyze the use of the app for statistical and market research purposes. Facebook Analytics for Apps collects data from people who use MEET5. The operator of MEET5 receives this data in aggregated and anonymized form. The information generated by the use of Facebook Analytics for apps about the use of MEET5 is stored and processed by Facebook, about which MEET5 informs the user according to its level of knowledge. Facebook can connect this data to the user's Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage guidelines.

10. How does the data deletion and the creation of backups work?

With the deletion of your user profile (attention: not by uninstalling the MEET5 app) or a corresponding notification to the operators of MEET5 ( support@meet5.de ), all collected data of the user will be deleted. This does not include data that has to be kept due to legal regulations or for contract processing.

The user can delete his or her account or individual data in the profile himself at any time. A deletion from the surface of MEET5 takes place immediately. However, the deletion from all server layers, cache memories and backup databases of MEET5 can take up to 14 days.

MEET5 reserves the right to check profile files before deletion and, if necessary, to save them if there is a suspicion that the usage profiles are in breach of the law or contract due to certain facts. This is to protect other users of MEET5.

The operator of MEET5 creates so-called backups to secure the data, which are overwritten after 7 days and thus permanently deleted. Insofar as these data backups contain log files, these will also be deleted. If a user profile is completely deleted, the log files are also deleted.

11. Changes to this statement

In the event of changes to this data protection declaration, we will post the changed declaration with the current revision date here. Should we make fundamental changes to this declaration, we may also inform you of this in other ways, for example by e-mail or by means of a notice on our home page.

12. Declaration of Consent

By completing and thus confirming the registration dialog in the course of registration, the user confirms that he has read these data protection provisions and that they agree to them.

13. Contact

We really appreciate your opinion. If you have any comments or questions about our privacy policy, please send them an email to support@meet5.de or write to us at the following address:


a brand of Go Crush GmbH
Ostparkstrasse 11

60314 Frankfurt am Main


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