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General questions
What does the green dot mean?
The green dot that some users have at the upper right corner of their profile picture means that they have been active on the Meet5 app during the last couple of hours.
What does "verified" mean?
The "verified" symbol means that this user went to at least one group date. It basically shows you that the profile picture they are using depicts the person.
What are tags?
Tags can help you describing yourself. You can search for them when editing your profile and can choose up to 20 different tags. You can also search for users using tags.
Which badges are available?
Can I chat with anyone?
There is one stipulation concerning one-on-one chats: one of you has to have a premium account in order for the two of you to converse in private. Anyone can initiate a chat, regardless of whether or not a user has a premium membership. To keep on chatting with each other, at least one of the two users has to be subscribed to premium.
What does the star or "Add Favorite" mean?
Under "Discover" you can see the users who have favored you (but this function is part of Premium).

How does a video get-together work?
Due to the current Corona pandemic, each group will automatically receive its own video call room where you can meet virtually. You can find the link to the videocall room in the description of the respective meeting and in the group chat. You can either participate with the free app Jitsi Meet or via your internet browser on your computer.
How do I create a video get-together?
Tips for a virtual meeting with Jitsi:
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Test the video link before the actual meeting - the virtual room is always open.
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Check if your camera and microphone are working (Jitsi or the browser may still need your permission to access them).
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If you have problems, try another browser (copy the link and paste it into another browser).
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Make sure you have a stable internet connection.
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If a problem arises: close the video room and open it again.
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Stay in touch via group chat. If you have problems or are unsure, the others will be happy to help you. Alternatively, there is a text chat at Jitsi.
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You can also share your screen and watch a YouTube video together (so you can do sports together).
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If someone joins uninvited and does not leave the meeting even after repeated requests, you can remove this participant (e.g. if a man joins a women's meeting uninvited).
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Use a headset if possible, so the microphone is closer and you are easier to understand.
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Mute yourself when you are not talking to avoid noise.
Why a get-together for two?
How do I create a get-together?
Creating your own group meeting is easy, fast and fun!
Invite other users to your meeting. You also have the option to filter by interests and characteristics.
Where do I find my invitations?
How do I invite other users to a get-together?
Who will be invited if I choose "Invite all suggestions"?
When will the group chat open?
The group chat will always open directly, even if only one person is participating. The group chat will also stay open even if one participant decides to leave the meeting, but it will close for the person that left.
Who sees my meeting?
Your meeting will be seen by all Meet5 members who are nearby or have set their location and radius to include the location of your meeting.
Where do get-togethers take place?
Feel free to choose any location in your city.
How can I sort the meetings?
Why are no meetings displayed?
Will get-togethers still take place if there are less participants than potential seats?
Yes, even if not every seat is taken the get-togethers can take place. You can just talk to each other over the chat and determine wether you will meet up or not.
How can I leave a get-together or call in sick?
What happens if I don´t turn up?
How can I stay in touch with others after our get-together?
Can I set up more than one group at a time?
How do I edit my meeting?
You can easily edit or correct your meeting. This is how it works:
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Tap on "More" at the top and then "Edit group date". Only you as the creator can use this function. -
Now the edit mode opens for you - it corresponds to the view you already know from creating a group date. -
Just change what you want to change and confirm at the end with "save". -
All participants will receive a notification that the meeting has been edited. You can also let them know in the group chat.
If you leave the meeting as the creator, the second participant will take your place and can also edit the meeting - unlike the other participants. So there is always the possibility to make changes. For example, if the meeting has to be postponed due to bad weather.
However, make sure that in case of major changes, for example if the date or the meeting place is edited, that really all participants are informed.

Where are the settings?
Tap on "Profile" and then on the small gear wheel.
What is the age filter?
You can set an age filter in the meeting overview and in the settings.
2. you will only receive invitations from users in this age range and you will only be able to invite users in this age range
3. you can only receive private messages from users within your specified age range.
How do I change my radius or location?
How do I unsubscribe from the e-mails?
How can I cancel my premium subscription?
How do I delete my user account?
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Tap on "Profile"
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You will find the settings by tapping on the small gear wheel
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At the very bottom is "Delete account"

What does the green dot mean?
The green dot that some users have at the upper right corner of their profile picture means that they have been active on the Meet5 app during the last couple of hours.
What does "verified" mean?
The "verified" symbol means that this user went to at least one group date. It basically shows you that the profile picture they are using depicts the person.
What are tags?
Tags can help you describing yourself. You can search for them when editing your profile and can choose up to 20 different tags. You can also search for users using tags.
Which badges are available?
Can I chat with anyone?
There is one stipulation concerning one-on-one chats: one of you has to have a premium account in order for the two of you to converse in private. Anyone can initiate a chat, regardless of whether or not a user has a premium membership. To keep on chatting with each other, at least one of the two users has to be subscribed to premium.
What does the star or "Add Favorite" mean?
Under "Discover" you can see the users who have favored you (but this function is part of Premium).

What are the premium features?
Are our prices justified?
What does premium cost?
You can choose between three premium packages:
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3-month package: 74.99 €
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Half year membership: 98.99 €
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Annual membership: 149.99 €
How do I cancel my premium subscription?
You´ve got something you´d like to find out about or would like to offer feedback? Just send us a message:
We would like to thank you for your feedback and support and hope that you enjoy Meet5!